Last Updated: April 8, 2026

Welcome to Telehealth. By accessing or using our website and telehealth services, you agree to be bound by these Terms & Conditions. Please read them carefully before using our services.

1. Acceptance of Terms

By using our website or scheduling a telehealth appointment, you acknowledge that you have read, understood, and agree to these Terms & Conditions and our Privacy Policy. If you do not agree, please do not use our services.

2. Telehealth Services

Our telehealth services allow patients to consult with licensed healthcare providers remotely via video, phone, or secure messaging. Telehealth is not a replacement for emergency medical care. If you are experiencing a medical emergency, call 911 or go to the nearest emergency room.

3. Eligibility

To use our telehealth services, you must:

• Be at least 18 years of age, or have parental/guardian consent.
• Be located in a state where our providers are licensed to practice.
• Provide accurate and complete personal and health information.

4. Patient Responsibilities

As a patient, you agree to:

• Provide truthful and complete information about your medical history and current health.
• Follow the treatment plan and instructions provided by your healthcare provider.
• Ensure you have appropriate technology (device, internet connection) for your telehealth visit.
• Be in a private, safe environment during your telehealth session.
• Arrive on time for scheduled appointments.

5. Informed Consent

By using our telehealth services, you consent to receiving healthcare services remotely. You understand that telehealth has limitations, including but not limited to the inability to perform physical examinations. Your provider will inform you if an in-person visit is required for proper diagnosis or treatment.

6. Payment and Insurance

• Payment is due at the time of service unless other arrangements have been made.
• We accept most major insurance plans. You are responsible for verifying your coverage.
• Any copays, deductibles, or non-covered services are the patient's responsibility.
• Fees for missed appointments or late cancellations (less than 24 hours notice) may apply.

7. Cancellation and Rescheduling

We understand that plans change. Please provide at least 24 hours' notice if you need to cancel or reschedule an appointment. Repeated no-shows or late cancellations may result in a fee or restrictions on future scheduling.

8. Prescriptions

Prescriptions may be issued at the provider's discretion when clinically appropriate. Certain medications, including controlled substances, may not be prescribed via telehealth in accordance with state and federal regulations.

9. Privacy and Confidentiality

We are committed to protecting your privacy and comply with all applicable HIPAA regulations. Please review our Privacy Policy for detailed information about how we collect, use, and protect your data.

10. Limitation of Liability

Our telehealth services are provided on an "as is" basis. While we strive to deliver the highest quality care, we do not guarantee specific outcomes. We are not liable for any damages resulting from the use of our services, technical failures, or interruptions beyond our control.

11. Intellectual Property

All content on this website, including text, images, logos, and design, is the property of Telehealth and is protected by copyright and intellectual property laws. You may not reproduce, distribute, or use any content without our prior written consent.

12. Modifications to Terms

We reserve the right to update these Terms & Conditions at any time. Changes will be effective immediately upon posting to this page. Your continued use of our services after changes are posted constitutes acceptance of the updated terms.

13. Governing Law

These Terms & Conditions are governed by the laws of the state in which our practice is licensed. Any disputes shall be resolved in the appropriate courts of that jurisdiction.

14. Contact Us

If you have any questions about these Terms & Conditions, please contact us.