Last Updated: April 8, 2026

Your privacy is important to us. This Privacy Policy explains how Telehealth ("we," "us," or "our") collects, uses, discloses, and safeguards your personal and health information when you use our telehealth services and website.

1. Information We Collect

We may collect the following types of information:

• Personal Information: Name, date of birth, address, email, phone number, and insurance details.
• Health Information: Medical history, current symptoms, diagnoses, prescriptions, lab results, and treatment plans.
• Technical Information: IP address, browser type, device information, and website usage data collected through cookies and similar technologies.
• Communication Records: Records of telehealth sessions, messages, and correspondence with our providers.

2. How We Use Your Information

We use the information we collect to:

• Provide and manage your telehealth care and appointments.
• Communicate with you regarding your treatment and services.
• Process billing and insurance claims.
• Comply with legal and regulatory requirements.
• Improve the quality and safety of our services.

3. HIPAA Compliance

We are committed to protecting your Protected Health Information (PHI) in accordance with the Health Insurance Portability and Accountability Act (HIPAA). We implement administrative, physical, and technical safeguards to ensure the confidentiality, integrity, and availability of your health data.

4. Information Sharing and Disclosure

We do not sell your personal or health information. We may share your information only in the following circumstances:

• Treatment: With other healthcare providers involved in your care.
• Payment: With insurance companies and billing services to process claims.
• Legal Requirements: When required by law, regulation, or court order.
• Business Associates: With trusted service providers who assist in our operations under strict confidentiality agreements.

5. Data Security

We use industry-standard security measures to protect your information, including encryption of data in transit and at rest, secure access controls, and regular security assessments. All telehealth sessions are conducted through HIPAA-compliant, encrypted platforms.

6. Your Rights

You have the right to:

• Access and obtain a copy of your health records.
• Request corrections to your personal or health information.
• Request restrictions on certain uses of your information.
• Receive an accounting of disclosures of your health information.
• File a complaint if you believe your privacy rights have been violated.

7. Cookies and Tracking

Our website uses cookies to enhance your browsing experience and analyze site traffic. You can control cookie preferences through your browser settings. Disabling cookies may affect some website functionality.

8. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated revision date. We encourage you to review this policy periodically.

9. Contact Us

If you have any questions about this Privacy Policy or wish to exercise your rights, please contact us.